Frequently Asked Questions
Everything you need to know about your Alexander Hampton experience.
What is the standard shipping timeframe?
We offer premium worldwide shipping. Domestic orders typically arrive within 3-5 business days, while international deliveries may take 7-14 business days depending on your location.
How do I determine my correct size?
Each product page features a detailed size guide with specific measurements. As our garments are tailored for a modern fit, we recommend measuring a similar item you own to ensure the perfect silhouette.
What is your return and exchange policy?
We accept returns and exchanges within 30 days of delivery. Items must be in their original, unworn condition with all Alexander Hampton tags and packaging intact.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer flexible financing options through Klarna and Afterpay.
How should I care for my Alexander Hampton garments?
To maintain the longevity of our high-quality fabrics, we recommend following the specific care instructions on the inner label. Most of our luxury knitwear and suiting require professional dry cleaning.
Can I track my order once it has been placed?
Yes. Once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your shipment's progress in real-time.